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Training Videos

Here's a selection of videos on how to set up and use Dines.

Training Videos

Here's a selection of videos on how to set up and use Dines.

Training Videos

Here's a selection of videos on how to set up and use Dines.

Click on the corresponding video below to help you get up and running. Can't find what you're looking for? Message us directly on +44 7822 002783.

How to use Dines

A brief intro to Dines that covers the basics.

A brief intro to Dines that covers the basics.

A brief intro to Dines that covers the basics.

Using Dines presets on EPOS

We've put together this video to run you through the preset options on the Dines EPOS so you can get up and running ASAP!

Inventory Introduction

A deeper dive into setting up your inventory and menu on Dines.

A deeper dive into setting up your inventory and menu on Dines.

A deeper dive into setting up your inventory and menu on Dines.

Setting up Pin Protection and Profiles

Here is a brief run down on how to setup so you can track staff activity and restrict access to Dines' functionality.

Past Orders

Learn how to search, view and amend past orders. Issue refunds and keep track of changes.

Learn how to search, view and amend past orders. Issue refunds and keep track of changes.

Learn how to search, view and amend past orders. Issue refunds and keep track of changes.

Refunds

A short video that covers how refunds work on Dines. Follow along to learn more.

Offline Mode

Here is a run through on our offline payments mode - which will allow your team to keep taking payments seamlessly even when there is poor connectivity.

Here is a run through on our offline payments mode - which will allow your team to keep taking payments seamlessly even when there is poor connectivity.

Here is a run through on our offline payments mode - which will allow your team to keep taking payments seamlessly even when there is poor connectivity.

Troubleshooting

Having trouble? Not sure whats gone wrong? Have a watch of this brief video for some quick fixes and ways of working out how to solve an issue with Dines.

Digital Wallets

Do you need to refund a customer who paid by Apple Wallet or Google Wallet? If so you will need to find the card number in their digital wallet. Follow these steps.

Do you need to refund a customer who paid by Apple Wallet or Google Wallet? If so you will need to find the card number in their digital wallet. Follow these steps.

Do you need to refund a customer who paid by Apple Wallet or Google Wallet? If so you will need to find the card number in their digital wallet. Follow these steps.

Dines Payout Settings

A quick run-through on what you need to do to ensure you get paid out on time.

Discounts

How to setup and manage discounts on your Dines EPOS.

How to setup and manage discounts on your Dines EPOS.

How to setup and manage discounts on your Dines EPOS.

Pre-paid tabs

Lauren will run you through how to setup and use Pre-Paid tabs. A powerful function that allows customers to make payment in advance.