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Dines - Serving those who serve
Multi-vendor food hall with heritage brick arches

Running your venue
shouldn’t be this hard.

Clunky, cobbled-together systems.
Too much manual work.
Blind spots in your data.
Sound familiar?

Pick your venue

Tell us what type of venue you run and we’ll tell you exactly how Dines makes it easier.

Trusted by leading venues across the UK & Ireland

Mercato Metropolitano
Underbelly
IMG
Hyde Park Winter Wonderland
Delfont Mackintosh Theatres
Royal Highland Show
Camden Roundhouse
Market Halls
Chichester Festival Theatre
Marina Theatre Lowestoft
King's Head Theatre
Love Dumplings Legend
Mber
One Pound Lane
Hutton Bars
Jimmy's
Taste of London
Mercato Metropolitano
Underbelly
IMG
Hyde Park Winter Wonderland
Delfont Mackintosh Theatres
Royal Highland Show
Camden Roundhouse
Market Halls
Chichester Festival Theatre
Marina Theatre Lowestoft
King's Head Theatre
Love Dumplings Legend
Mber
One Pound Lane
Hutton Bars
Jimmy's
Taste of London
Mercato Metropolitano
Underbelly
IMG
Hyde Park Winter Wonderland
Delfont Mackintosh Theatres
Royal Highland Show
Camden Roundhouse
Market Halls
Chichester Festival Theatre
Marina Theatre Lowestoft
King's Head Theatre
Love Dumplings Legend
Mber
One Pound Lane
Hutton Bars
Jimmy's
Taste of London

Why Dines

Not just another POS.

Generic point-of-sale systems weren’t built for the demands of
complex, high-stakes food and beverage venues. We were.

Every way to order.
One system.

Counter POS, kiosks, mobile ordering, handhelds. Every channel feeds into one platform.

Counter POS

Staff ePOS on iPads

Self-Order Kiosks

Customer-facing screen

Dines

Mobile Ordering

QR code / Web App

Handheld POS

Roaming / Tableside

Keep selling.
Always.

Wi-Fi drops? Dines falls back to eSIM. That drops too? Offline mode. 97.4% of sales captured.

Wi-Fi
eSIM
Offline
Connected Via Wi-Fi

People who get it.

Under 60 seconds average response time. A team that understands the day-to-day pressures of a typical shift and picks up when it matters most.

<60seconds

Average response time

iPad EPOS on modern stand showing drinks menu at a bar

iPad EPOS

Full counter POS, built for speed

See performance live.

Real-time visibility across every vendor, every terminal, every transaction. Know what’s happening before you need to ask.

DinesPad handheld terminal showing menu items

DinesPad Handheld

Tableside ordering, payments, and more

Settle every vendor.

Automate revenue shares. Generate statements. Pay vendors faster and more accurately than ever before.

Dines payment terminal with blue screen at food hall

Integrated Payments

Fast and reliable, online or offline

AI that actually helps.

Tilly builds menus, answers questions, pulls reports, and flags issues. Built for hospitality, not generic AI.

The numbers

Proof, not promises.

We don’t do marketing claims. These are verified numbers from real venues processing real transactions.

98%of customers stay with Dines year after year
100%of support handled by real people, not bots
97.3%Offline sales successfully captured (industry leading)
<60sAverage support response via live chat & WhatsApp

Introducing Tilly
Your AI assistant.

It knows hospitality, so ask anything about running your venue: “set up my menu”, “pull a report”, and more...

Interprets your data

Ask questions in plain English. Tilly pulls insights from your live sales, stock, and vendor data.

Takes action

Update menus, adjust prices, toggle availability. Tilly doesn't just report, she executes.

Learns your business

The more you use Tilly, the better she understands your venue, your vendors, and your patterns.

Fully mobile

Works on any device. Ask Tilly from the floor, from home, or from the middle of a busy service.

Learn more ➜
Live conversation

Ask a question in natural language with your voice or type it in, and Tilly will respond.

See the platform in action.

See what operators with similar challenges think about Dines.

katie-akers-market-halls

Katie Akers

COO, Market Halls

A wide-scale system rollout, especially for a company as large as Market Halls, with four London sites and one in Brighton, would normally take weeks/months of planning, but thanks to Dines it couldn't have been quicker or easier. Their team was on hand every step of the way, and within eight days all sites were live on a completely new platform. The equipment was installed by their team in a few hours overnight after service closed on Sunday night, ready to rock by Monday morning, a completely seamless transition. Now we have one platform for POS payments, multi-vendor mobile ordering, revenue splitting, and reporting across our growing estate of food halls with over 150 till points used by hundreds of staff. We've had nothing but incredibly positive feedback from bar staff and traders since we went live. Dines has been extraordinary from day one, and we're looking forward to a long and prosperous partnership during this exciting period of rapid growth at Market Halls.

Let’s talk about your venue.

Book a 30 minute call and we’ll show you where you’re leaving money on the table, and how Dines can help.