Dines for Theatres

15 minutes.
That's your interval.

Your interval is your biggest revenue window, and everything in your system needs to be optimised for it. Dines gives you a fast, modern POS, pre-ordering from seats, reliable payments, and the tools to make every minute count.

Dines is a hospitality POS platform designed for theatres, arts venues, and entertainment spaces where revenue depends on maximising 15-minute interval windows. The system enables pre-ordering from seats via QR code (no app download), fast bar mode for high-speed counter service, and real-time kitchen routing to ensure orders are ready the moment the curtain falls. Trusted by Delfont Mackintosh Theatres, Camden Roundhouse, Chichester Festival Theatre, and King's Lynn Corn Exchange. Camden Roundhouse saw a 57% increase in orders per hour at peak after switching to Dines. The platform achieves 97.3% offline sales capture with offline-first payments (97.4% offline capture rate). Staff training takes under 25 minutes. Support averages under 60 seconds response time from a UK-based team.

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How much is your interval really costing you?

Answer 8 quick questions about your theatre operations. Get an instant score with benchmarks from venues like yours.

Takes 2 minutes. Instant results.

Question 1 of 8Interval & Pre-ordering

Can your audience pre-order drinks from their seat before the interval?

Trusted by leading theatres and venues

Tilly AI for Theatres

AI that knows your interval matters.

Forecast demand per show. Pull interval performance reports. Prep stock levels automatically. Tilly works around your schedule.

Discover Tilly AI➜

Live conversation

Ask a question in natural language with your voice or type it in, and Tilly will respond.

15:00

Minutes

Interval Starting Soon

The interval problem

Your biggest revenue window is also your shortest.

Theatregoers have 15 minutes between acts. Most of that is spent queuing. Every second in line is a sale you’ll never recover. The problem isn’t demand, it’s throughput.

Queue abandonment

Service speed bottleneck

Second interval drop-off

The solution

Order before the curtain falls. Collect in seconds.

Dines lets audience members browse and pay from their seats before the interval even begins. When the lights come up, their order is ready. No queue. No wait. More sales.

57%

Throughput increase at Camden Roundhouse

Pre-order online or scan from seat

Collect pre-show or during interval

Seated in time for the show

Beyond the interval.

Lobby & Interval Bars

Mobile & Kiosk Ordering

Merchandise & Hospitality

Built for old buildings

Wi-Fi dead spots? Keep selling.

Theatres are often built in historic, thick-walled buildings where Wi-Fi coverage is inconsistent. Auditoriums, foyers, and upper bars all have their own connectivity challenges. Dines fails over from Wi-Fi to eSIM automatically, and if both drop, offline mode kicks in within nine seconds. Every sale is captured and syncs the moment connectivity returns.

Automatic Wi-Fi → eSIM failover, no manual switch
Offline mode keeps tills trading in auditoriums and upper bars
97.3% offline transaction capture rate

Wi-Fi

→

eSIM

→

Offline

Connected Via Wi-Fi

Loyalty and gifting

Reward regulars. Simplify producer accounts.

Use redeemables to reward your most loyal patrons, manage producer and cast accounts, and run member-exclusive offers. One QR code covers gift vouchers, complimentary drinks, interval packages, and corporate hospitality credits, all tracked and reconciled automatically.

Gift vouchers and interval drinks packages
Producer and cast complimentary accounts
Member loyalty and VIP corporate credits

Learn more about Redeemables ➜

QR code

Gift vouchers, producer accounts, member loyalty, and corporate hospitality. All from the same scan.

Proof from your world

See what operators with similar challenges think about Dines.

Corrina Wilson

Head of Finance, Caper & Berry, caterers at Chichester Festival Theatre

It's a slick system; it modernises the business. The way the system can revert to offline mode is really helpful. We used to have awful issues with wired systems, and that just doesn't happen anymore. The speed of service is really good; we do the transactions headache-free. In The Brasserie, serving 200 covers in an hour and a half for three courses is no mean feat for the people and the systems. You can tell the system has been developed and maintained by people who have used poor systems in the past and wanted to fix those issues. It's a slick system; it modernises the business.