
Dines Affiliate Scheme for Consultants and Advisors

Dines Affiliate Scheme for Consultants and Advisors

Dines Affiliate Scheme for Consultants and Advisors
Welcome to the Dines Affiliate Scheme, designed to incentivise consultants and advisors in promoting Dines to their clients. This programme offers an opportunity for affiliates to earn commissions by introducing Dines to potential clients, including event organisers, food halls, and other multi-venue operators. By becoming a part of this scheme, you can benefit financially while supporting clients in choosing a reliable and comprehensive point-of-sale solution.
Welcome to the Dines Affiliate Scheme, designed to incentivise consultants and advisors in promoting Dines to their clients. This programme offers an opportunity for affiliates to earn commissions by introducing Dines to potential clients, including event organisers, food halls, and other multi-venue operators. By becoming a part of this scheme, you can benefit financially while supporting clients in choosing a reliable and comprehensive point-of-sale solution.
1. Commission Structure:
1. Commission Structure:
- Base Commission: Affiliates earn 5% of card processing revenues from clients they introduce.n online order through our website or app.
- Base Commission: Affiliates earn 5% of card processing revenues from clients they introduce.n online order through our website or app.
- Tiered Commission Increases:
- Tiered Commission Increases:
- 6% Commission: Achieved when an affiliate brings in three separate clients within a single year.
- 6% Commission: Achieved when an affiliate brings in three separate clients within a single year.
- 6% Commission: Achieved when an affiliate brings in three separate clients within a single year.
- 6% Commission: Achieved when an affiliate brings in three separate clients within a single year.
- Definition of a Client:
- Definition of a Client:
- A single client represents a group of venues or a single venue, defined by the ownership structure of the potential client.
- A single client represents a group of venues or a single venue, defined by the ownership structure of the potential client.
- Additionally, event or festival organisers, as well as food halls, malls, canteens, food markets, or similar entities that mandate the use of Dines for concessions and traders, will be considered as a single client. The commissions will be calculated based on the consolidated revenues from all concessions and traders associated with the organiser or operator. This means the commission cap will apply to the combined revenues for the entire event, festival, or site.
- Additionally, event or festival organisers, as well as food halls, malls, canteens, food markets, or similar entities that mandate the use of Dines for concessions and traders, will be considered as a single client. The commissions will be calculated based on the consolidated revenues from all concessions and traders associated with the organiser or operator. This means the commission cap will apply to the combined revenues for the entire event, festival, or site.
- Commission Cap:
- Commission Cap:
- Commissions are capped at £5,000 in commission earned on a single attributed client, unless expressly waived by Dines.
- Commissions are capped at £5,000 in commission earned on a single attributed client, unless expressly waived by Dines.
2. Additional Revenue Streams:
2. Additional Revenue Streams:
- Stock Management Software:
- Stock Management Software:
- Affiliates can earn the applicable commission percentage on revenues gained from stock management software sold to the client.
- Affiliates can earn the applicable commission percentage on revenues gained from stock management software sold to the client.
- Festival and Event Revenues:
- Festival and Event Revenues:
- Affiliates can earn commissions on revenues earned from traders and concessions at festivals and events that also go through Dines.
- Affiliates can earn commissions on revenues earned from traders and concessions at festivals and events that also go through Dines.
- If an affiliate introduces an event or festival organiser, the revenues from trader and concession payments processed through Dines will be included in the commission calculations for that organiser (i.e., the attributed client).
- If an affiliate introduces an event or festival organiser, the revenues from trader and concession payments processed through Dines will be included in the commission calculations for that organiser (i.e., the attributed client).
- Exclusions:
- Exclusions:
- Commissions are only paid on card processing revenues, stock management software fees, and festival/event trader revenues.
- Commissions are only paid on card processing revenues, stock management software fees, and festival/event trader revenues.
- No commissions are paid on revenues from hardware sales or other additional services.
- No commissions are paid on revenues from hardware sales or other additional services.
3. Payment Terms:
3. Payment Terms:
- Payment Schedule:
- Payment Schedule:
- Commissions are paid out on a quarterly basis in arrears.
- Commissions are paid out on a quarterly basis in arrears.
- Payments are made one month after the end of each quarter (e.g., Q2 commissions are paid out on August 1st).
- Payments are made one month after the end of each quarter (e.g., Q2 commissions are paid out on August 1st).
- Earnings Calculation
- Earnings Calculation
- Affiliates earn commissions on any card processing and stock management software revenues generated within the quarter from clients attributed to them.
- Affiliates earn commissions on any card processing and stock management software revenues generated within the quarter from clients attributed to them.
- Conditions for Payment:
- Conditions for Payment:
- Payments are contingent upon the client remaining active and in good standing with Dines.
- Payments are contingent upon the client remaining active and in good standing with Dines.
- Commissions are based on actual revenues received by Dines during the quarter.
- Commissions are based on actual revenues received by Dines during the quarter.
4. Affiliate Registration and Responsibilities:tion
4. Affiliate Registration and Responsibilities:tion
- Registration:
- Registration:
- Affiliates must be registered in our affiliate program with all relevant details provided.
- Affiliates must be registered in our affiliate program with all relevant details provided.
- It is the affiliate's responsibility to ensure their information is accurate and up to date.
- It is the affiliate's responsibility to ensure their information is accurate and up to date.
- Compliance
- Compliance
- Affiliates must agree to Dines' terms of service and any applicable policies.
- Affiliates must agree to Dines' terms of service and any applicable policies.
- Required to use only approved marketing materials and methods.
- Required to use only approved marketing materials and methods.
5. Client Introduction Protocol:
5. Client Introduction Protocol:
- Existing Conversations:
- Existing Conversations:
- If Dines is already in discussions with a potential client, this will be communicated to the affiliate upon introduction.
- If Dines is already in discussions with a potential client, this will be communicated to the affiliate upon introduction.
- Attribution of Clients:
- Attribution of Clients:
A client will be attributed to an affiliate if:
A client will be attributed to an affiliate if:
- The affiliate is the first to introduce the client to Dines, and the introduction leads to the client signing up for services.
- The affiliate is the first to introduce the client to Dines, and the introduction leads to the client signing up for services.
- The affiliate's action is pivotal in the client's decision to sign up.
- The affiliate's action is pivotal in the client's decision to sign up.
- At the time of the affiliate’s introduction, Dines has not been in prior negotiations or discussions with the client.
- At the time of the affiliate’s introduction, Dines has not been in prior negotiations or discussions with the client.
- The introduction and client details are documented and confirmed by Dines.
- The introduction and client details are documented and confirmed by Dines.
- Multiple Affiliates
- Multiple Affiliates
- If multiple affiliates are involved in the signup of a client, the commission will be split equally between the affiliates.
- If multiple affiliates are involved in the signup of a client, the commission will be split equally between the affiliates.
6. Eligibility and Approval:
6. Eligibility and Approval:
- Qualifying Referrals:
- Qualifying Referrals:
- Only new clients not previously engaged with Dines qualify for commissions.
- Only new clients not previously engaged with Dines qualify for commissions.
- Approval Process:
- Approval Process:
- All referrals are subject to approval by Dines to ensure alignment with company standards and criteria.
- All referrals are subject to approval by Dines to ensure alignment with company standards and criteria.
7. Duration of Commission:
7. Duration of Commission:
- Commissions are paid on revenues generated during the first 12 months of the client's active account with Dines.
- Commissions are paid on revenues generated during the first 12 months of the client's active account with Dines.
- After the initial 12-month period, no further commissions will be paid for that client.
- After the initial 12-month period, no further commissions will be paid for that client.
8. Performance Incentives:
8. Performance Incentives:
- Tier Advancement:
- Tier Advancement:
- Affiliates can increase their commission rate by bringing in multiple clients within a single year.
- Affiliates can increase their commission rate by bringing in multiple clients within a single year.
Progression
Progression
- Start at 5% commission.
- Start at 5% commission.
- Increase to 6% after introducing three clients.
- Increase to 6% after introducing three clients.
- Increase to 7% after introducing five clients.
- Increase to 7% after introducing five clients.
- Definition of "Single Year":
- Definition of "Single Year":
- A single year is defined as a 12-month period starting from the date of the first client referral.
- A single year is defined as a 12-month period starting from the date of the first client referral.
9. Reporting and Transparency:
9. Reporting and Transparency:
- Affiliates will receive detailed quarterly reports in the form of an Affiliate Commission Report outlining:
- Affiliates will receive detailed quarterly reports in the form of an Affiliate Commission Report outlining:
- Revenues generated by their referred clients.
- Revenues generated by their referred clients.
- Commission calculations.
- Commission calculations.
- Access to an affiliate dashboard may be provided for real-time tracking.
- Access to an affiliate dashboard may be provided for real-time tracking.
10. Termination and Modification:
10. Termination and Modification:
- Program Changes:
- Program Changes:
- Dines reserves the right to modify or terminate the affiliate program at any time with prior notice.
- Dines reserves the right to modify or terminate the affiliate program at any time with prior notice.
- Termination for Cause:
- Termination for Cause:
- Dines may terminate an affiliate's participation immediately for non-compliance, unethical practices, or breach of agreement.
- Dines may terminate an affiliate's participation immediately for non-compliance, unethical practices, or breach of agreement.
11. Confidentiality and Non-Disclosure:
11. Confidentiality and Non-Disclosure:
- Affiliates must maintain confidentiality of all proprietary information.
- Affiliates must maintain confidentiality of all proprietary information.
- Prohibited from disclosing client information or Dines' business practices without consent.
- Prohibited from disclosing client information or Dines' business practices without consent.
12. Legal and Compliance:
12. Legal and Compliance:
- Compliance with Laws:
- Compliance with Laws:
- Affiliates are responsible for complying with all applicable laws and regulations, including taxation obligations related to commission payments.
- Affiliates are responsible for complying with all applicable laws and regulations, including taxation obligations related to commission payments.
- Independent Contractors:
- Independent Contractors:
- Affiliates act as independent contractors and are not employees or agents of Dines.
- Affiliates act as independent contractors and are not employees or agents of Dines.
13. Dispute Resolution:
13. Dispute Resolution:
- Any disputes arising from the affiliate agreement will be resolved through good-faith negotiations.
- Any disputes arising from the affiliate agreement will be resolved through good-faith negotiations.
- If unresolved, disputes will be subject to the jurisdiction as stipulated in the affiliate agreement.
- If unresolved, disputes will be subject to the jurisdiction as stipulated in the affiliate agreement.
14. Marketing and Representation:
14. Marketing and Representation:
- Use of Materials:
- Use of Materials:
- Affiliates must use marketing materials provided or approved by Dines.
- Affiliates must use marketing materials provided or approved by Dines.
- Brand Representation:
- Brand Representation:
- Affiliates must represent Dines professionally and accurately.
- Affiliates must represent Dines professionally and accurately.
15. Liability Limitation:
15. Liability Limitation:
- Dines is not liable for indirect or consequential damages arising from the affiliate's participation in the program.
- Dines is not liable for indirect or consequential damages arising from the affiliate's participation in the program.
- Affiliates indemnify Dines against any claims arising from their actions.
- Affiliates indemnify Dines against any claims arising from their actions.
16. Non-Exclusivity:
16. Non-Exclusivity:
- The affiliate agreement is non-exclusive; both parties are free to engage in similar agreements with other parties.
- The affiliate agreement is non-exclusive; both parties are free to engage in similar agreements with other parties.
17. Data Protection:
17. Data Protection:
- Affiliates must comply with data protection laws (e.g., GDPR) when handling any personal data.
- Affiliates must comply with data protection laws (e.g., GDPR) when handling any personal data.
Let's Talk Tech
These are just the highlights. The system runs deep—and it's getting deeper every month.
Quick response.
If you’re ready to create and collaborate, we’d love to hear from you.
Clear next steps.
After the consultation, we’ll provide you with a detailed plan and timeline.

Partnerships Lead
at Dines
Paddy Davies
Let's Talk Tech
These are just the highlights. The system runs deep—and it's getting deeper every month.
Quick response.
If you’re ready to create and collaborate, we’d love to hear from you.
Clear next steps.
After the consultation, we’ll provide you with a detailed plan and timeline.

Partnerships Lead
at Dines
Paddy Davies
Let's Talk Tech
These are just the highlights. The system runs deep—and it's getting deeper every month.
Quick response.
If you’re ready to create and collaborate, we’d love to hear from you.
Clear next steps.
After the consultation, we’ll provide you with a detailed plan and timeline.

Partnerships Lead
at Dines
Paddy Davies