Food Halls
Where great food meets flawless flow
Food halls thrive on rhythm - a mix of kitchens, bars and experiences under one roof. Our job is to keep that rhythm smooth. From automated settlements and multi‑vendor control to deep analytics that reveal how guests move, order and return, Dines powers food halls that run like clockwork.
Learn more about our approach to Food Halls
Food Halls
Where great food meets flawless flow
Food halls thrive on rhythm - a mix of kitchens, bars and experiences under one roof. Our job is to keep that rhythm smooth. From automated settlements and multi‑vendor control to deep analytics that reveal how guests move, order and return, Dines powers food halls that run like clockwork.
Learn more about our approach to Food Halls
Food Halls
Where great food meets flawless flow
Food halls thrive on rhythm - a mix of kitchens, bars and experiences under one roof. Our job is to keep that rhythm smooth. From automated settlements and multi‑vendor control to deep analytics that reveal how guests move, order and return, Dines powers food halls that run like clockwork.
Learn more about our approach to Food Halls
All part of the service.
All part of the service.
All part of the service.
Different traders, different peaks, one platform that adapts to all. We make service work your way, 24/7, on or offline.
Different traders, different peaks, one platform that adapts to all. We make service work your way, 24/7, on or offline.
Different traders, different peaks, one platform that adapts to all. We make service work your way, 24/7, on or offline.
People first
No bots, no scripts - just hospitality experts who understand service and speak your language.
People first
No bots, no scripts - just hospitality experts who understand service and speak your language.
People first
No bots, no scripts - just hospitality experts who understand service and speak your language.
Always-on support
Open late or trading seven days a week - we are available round‑the‑clock to keep you moving.
Always-on support
Open late or trading seven days a week - we are available round‑the‑clock to keep you moving.
Always-on support
Open late or trading seven days a week - we are available round‑the‑clock to keep you moving.
Fast and efficient
Average response in seconds, not minutes - so tills keep ringing and queues keep shrinking.
Fast and efficient
Average response in seconds, not minutes - so tills keep ringing and queues keep shrinking.
Fast and efficient
Average response in seconds, not minutes - so tills keep ringing and queues keep shrinking.
Growth, backed by tech
We do more than keep the lights on - we help you optimise. Proactive check‑ins, actionable insights and a roadmap that evolves with your hall.
Growth, backed by tech
We do more than keep the lights on - we help you optimise. Proactive check‑ins, actionable insights and a roadmap that evolves with your hall.
Growth, backed by tech
We do more than keep the lights on - we help you optimise. Proactive check‑ins, actionable insights and a roadmap that evolves with your hall.
Tailored to you
Your workflows, your revenue model, your reporting - configured to match how you operate across tenants and sites.
Tailored to you
Your workflows, your revenue model, your reporting - configured to match how you operate across tenants and sites.
Tailored to you
Your workflows, your revenue model, your reporting - configured to match how you operate across tenants and sites.
100% accurate
Completely automated revenue splits and settlements you can trust - calculated to the penny with full audit trails.
100% accurate
Completely automated revenue splits and settlements you can trust - calculated to the penny with full audit trails.
100% accurate
Completely automated revenue splits and settlements you can trust - calculated to the penny with full audit trails.
Tech tailored to your needs.
Busy lunch rushes, weekend surges and rotating traders. The right tools to keep every service smooth.
Busy lunch rushes, weekend surges and rotating traders. The right tools to keep every service smooth.
Busy lunch rushes, weekend surges and rotating traders. The right tools to keep every service smooth.
Ordering Channels that Flex
Serve at the counter with EPOS and handhelds, speed up peaks with mobile ordering and click‑and‑collect, and run seamless vouchers through Redeemables. Everything reconciles automatically into your reports and settlements.
Ordering Channels that Flex
Serve at the counter with EPOS and handhelds, speed up peaks with mobile ordering and click‑and‑collect, and run seamless vouchers through Redeemables. Everything reconciles automatically into your reports and settlements.
Ordering Channels that Flex
Serve at the counter with EPOS and handhelds, speed up peaks with mobile ordering and click‑and‑collect, and run seamless vouchers through Redeemables. Everything reconciles automatically into your reports and settlements.
Multi‑Vendor Management
One login, many tenants. Add traders, set permissions, standardise menus, manage price updates and promotions centrally. Ideal for operating a single hall or a multi‑site group like Mercato with three locations and Between the Bridges.
Multi‑Vendor Management
One login, many tenants. Add traders, set permissions, standardise menus, manage price updates and promotions centrally. Ideal for operating a single hall or a multi‑site group like Mercato with three locations and Between the Bridges.
Multi‑Vendor Management
One login, many tenants. Add traders, set permissions, standardise menus, manage price updates and promotions centrally. Ideal for operating a single hall or a multi‑site group like Mercato with three locations and Between the Bridges.
Automated Revenue Splits
Stop wrestling spreadsheets. Complex commission structures are calculated and settled automatically - including overriders, VAT treatment, vouchers, fixed deductions and deposit refunds. Payouts land fast with transparent statements everyone trusts.
Automated Revenue Splits
Stop wrestling spreadsheets. Complex commission structures are calculated and settled automatically - including overriders, VAT treatment, vouchers, fixed deductions and deposit refunds. Payouts land fast with transparent statements everyone trusts.
Automated Revenue Splits
Stop wrestling spreadsheets. Complex commission structures are calculated and settled automatically - including overriders, VAT treatment, vouchers, fixed deductions and deposit refunds. Payouts land fast with transparent statements everyone trusts.
Analytics & Customer Journeys
A fully customised dashboard gives you real‑time and end‑of‑day performance, plus week on week and year on year comparisons. Privacy‑first customer fingerprinting helps you understand repeat behaviour, dwell, cross‑stall journeys and conversion - so you can grow basket size and visit frequency.
Analytics & Customer Journeys
A fully customised dashboard gives you real‑time and end‑of‑day performance, plus week on week and year on year comparisons. Privacy‑first customer fingerprinting helps you understand repeat behaviour, dwell, cross‑stall journeys and conversion - so you can grow basket size and visit frequency.
Analytics & Customer Journeys
A fully customised dashboard gives you real‑time and end‑of‑day performance, plus week on week and year on year comparisons. Privacy‑first customer fingerprinting helps you understand repeat behaviour, dwell, cross‑stall journeys and conversion - so you can grow basket size and visit frequency.
Stats that matter.
Our service sets us apart. The numbers back it up.
Our service sets us apart. The numbers back it up.
Our service sets us apart. The numbers back it up.
Customers stay with Dines year after year
Amazing service from hospitality experts, 365 days a year.
Average years of experience of our support staff is 10 years
to fully train staff on intuitive system
offline sales successfully captured.
seconds average support response time
Customers stay with Dines year after year
Amazing service from hospitality experts, 365 days a year.
Average years of experience of our support staff is 10 years
to fully train staff on intuitive system
offline sales successfully captured.
seconds average support response time
Customers stay with Dines year after year
Amazing service from hospitality experts, 365 days a year.
Average years of experience of our support staff is 10 years
to fully train staff on intuitive system
offline sales successfully captured.
seconds average support response time
We work with an incredibly diverse mix of venues - from one-night festivals to national theatre groups. That’s why our pricing is always tailored. No one-size-fits-all bundles. Just smart, flexible solutions that fit how you operate.
We work with an incredibly diverse mix of venues - from one-night festivals to national theatre groups. That’s why our pricing is always tailored. No one-size-fits-all bundles. Just smart, flexible solutions that fit how you operate.
We work with an incredibly diverse mix of venues - from one-night festivals to national theatre groups. That’s why our pricing is always tailored. No one-size-fits-all bundles. Just smart, flexible solutions that fit how you operate.
Since coming on board with Dines, we're already seeing the returns...
We previously had a low-risk model where we had pitch fees with the caterers and bars. We've made the transition to Dines and are now we've went with % margin on all the sites. It's been a really successful transition.
Mark Currie
Director of Venue, Royal Highland Centre & Royal Highland Show
Since coming on board with Dines, we're already seeing the returns...
We previously had a low-risk model where we had pitch fees with the caterers and bars. We've made the transition to Dines and are now we've went with % margin on all the sites. It's been a really successful transition.
Mark Currie
Director of Venue, Royal Highland Centre & Royal Highland Show
Since coming on board with Dines, we're already seeing the returns...
We previously had a low-risk model where we had pitch fees with the caterers and bars. We've made the transition to Dines and are now we've went with % margin on all the sites. It's been a really successful transition.
Mark Currie
Director of Venue, Royal Highland Centre & Royal Highland Show
Let’s talk.
Tell us about what makes your business unique - we'd love to explore how our team and technology can help your team.
Quick response.
If you’re ready to create and collaborate, we’d love to hear from you.
Clear next steps.
After the consultation, we’ll provide you with a detailed plan and timeline.
Partnerships Lead
at Dines
Paddy Davies
Let’s talk.
Tell us about what makes your business unique - we'd love to explore how our team and technology can help your team.
Quick response.
If you’re ready to create and collaborate, we’d love to hear from you.
Clear next steps.
After the consultation, we’ll provide you with a detailed plan and timeline.
Partnerships Lead
at Dines
Paddy Davies
Let’s talk.
Tell us about what makes your business unique - we'd love to explore how our team and technology can help your team.
Quick response.
If you’re ready to create and collaborate, we’d love to hear from you.
Clear next steps.
After the consultation, we’ll provide you with a detailed plan and timeline.
Partnerships Lead
at Dines
Paddy Davies
Let’s talk.
Tell us about what makes your business unique - we'd love to explore how our team and technology can help your team.
Quick response.
If you’re ready to create and collaborate, we’d love to hear from you.
Clear next steps.
After the consultation, we’ll provide you with a detailed plan and timeline.
Partnerships Lead
at Dines
Paddy Davies
Let’s talk.
Tell us about what makes your business unique - we'd love to explore how our team and technology can help your team.
Quick response.
If you’re ready to create and collaborate, we’d love to hear from you.
Clear next steps.
After the consultation, we’ll provide you with a detailed plan and timeline.
Partnerships Lead
at Dines
Paddy Davies