Back on your feet fast – switch your POS to Dines within 24 to 48 hours
If your current provider has gone offline or gone under, we can get you trading again quickly, with real people ready to help at any hour.
Back on your feet fast – switch your POS to Dines within 24 to 48 hours
If your current provider has gone offline or gone under, we can get you trading again quickly, with real people ready to help at any hour.
Back on your feet fast – switch your POS to Dines within 24 to 48 hours
If your current provider has gone offline or gone under, we can get you trading again quickly, with real people ready to help at any hour.
Fair pricing, never exploitative
Fair pricing, never exploitative
Fair pricing, never exploitative
Flexible plans with no long-term tie-ins
Flexible plans with no long-term tie-ins
Flexible plans with no long-term tie-ins
Built by hospitality for hospitality
Built by hospitality for hospitality
Built by hospitality for hospitality
UK support that answers fast
UK support that answers fast
UK support that answers fast
When things stop working, we start helping
Real humans.
Real service.
Undivided attention, 24/7.
Has your POS failed mid-service? Are support lines down and your team stuck? We understand how stressful it feels when systems fail. Our team moves quickly to get you back up and trading. That’s what we mean when we say serving those who serve
Has your POS failed mid-service? Are support lines down and your team stuck? We understand how stressful it feels when systems fail. Our team moves quickly to get you back up and trading. That’s what we mean when we say serving those who serve
Has your POS failed mid-service? Are support lines down and your team stuck? We understand how stressful it feels when systems fail. Our team moves quickly to get you back up and trading. That’s what we mean when we say serving those who serve
What to expect from Dines
Real humans.
Real service.
Undivided attention, 24/7.
Real humans who pick up the phone
You speak to people who understand hospitality. No scripts, no bots, just support from a team that knows what service pressure feels like.
Real humans who pick up the phone
You speak to people who understand hospitality. No scripts, no bots, just support from a team that knows what service pressure feels like.
Real humans who pick up the phone
You speak to people who understand hospitality. No scripts, no bots, just support from a team that knows what service pressure feels like.
Technology made for food and drink
Table plans, coursing, modifiers and connected payments are all standard.
Technology made for food and drink
Table plans, coursing, modifiers and connected payments are all standard.
Technology made for food and drink
Table plans, coursing, modifiers and connected payments are all standard.
A system which will delight your team
iOS-based tills, mobile ordering when needed, and live reporting that helps managers make quick calls.
A system which will delight your team
iOS-based tills, mobile ordering when needed, and live reporting that helps managers make quick calls.
A system which will delight your team
iOS-based tills, mobile ordering when needed, and live reporting that helps managers make quick calls.
Everything you need to run service smoothly
Stock, staff tools, time and attendance, KDS and printing are all built in.
Everything you need to run service smoothly
Stock, staff tools, time and attendance, KDS and printing are all built in.
Everything you need to run service smoothly
Stock, staff tools, time and attendance, KDS and printing are all built in.
Stay resilient, even without internet
Trade confidently with built-in offline support that keeps payments flowing.
Stay resilient, even without internet
Trade confidently with built-in offline support that keeps payments flowing.
Stay resilient, even without internet
Trade confidently with built-in offline support that keeps payments flowing.
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How the emergency switchover works
0 to 1 hour – Triage and planning
We assess your sites, menus, printers, payments and network. You’ll get a clear checklist and a named switch lead.
0 to 1 hour – Triage and planning
We assess your sites, menus, printers, payments and network. You’ll get a clear checklist and a named switch lead.
0 to 1 hour – Triage and planning
We assess your sites, menus, printers, payments and network. You’ll get a clear checklist and a named switch lead.
Hours 1 to 6 – Build and configure
We create your account, import menus, set up printers, payments and test the order-to-receipt flow.
Hours 1 to 6 – Build and configure
We create your account, import menus, set up printers, payments and test the order-to-receipt flow.
Hours 1 to 6 – Build and configure
We create your account, import menus, set up printers, payments and test the order-to-receipt flow.
Up to 24 hours – Quick-Start 24
Ideal for single-site venues. We go live remotely using existing iPads where possible or courier new hardware. Training covers daily routines and reporting.
Up to 24 hours – Quick-Start 24
Ideal for single-site venues. We go live remotely using existing iPads where possible or courier new hardware. Training covers daily routines and reporting.
Up to 24 hours – Quick-Start 24
Ideal for single-site venues. We go live remotely using existing iPads where possible or courier new hardware. Training covers daily routines and reporting.
Up to 48 hours – Priority 48
For larger or multi-site groups. We handle hardware shipping, setup and full training, then shadow your first service.
Up to 48 hours – Priority 48
For larger or multi-site groups. We handle hardware shipping, setup and full training, then shadow your first service.
Up to 48 hours – Priority 48
For larger or multi-site groups. We handle hardware shipping, setup and full training, then shadow your first service.
Aftercare
24/7 support from the same people who built your setup, plus continuous help through your first week.
Aftercare
24/7 support from the same people who built your setup, plus continuous help through your first week.
Aftercare
24/7 support from the same people who built your setup, plus continuous help through your first week.
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Restaurants & Bars
Full FOH/BOH sync, smart coursing, rapid-fire payments, slick table plans.
Restaurants & Bars
Full FOH/BOH sync, smart coursing, rapid-fire payments, slick table plans.
Restaurants & Bars
Full FOH/BOH sync, smart coursing, rapid-fire payments, slick table plans.
Theatres & Venues
High-volume interval ordering, merchandise sales, seamless pre-orders.
Theatres & Venues
High-volume interval ordering, merchandise sales, seamless pre-orders.
Theatres & Venues
High-volume interval ordering, merchandise sales, seamless pre-orders.
Festivals & Events
Concession management, vouchers, auto revenue splits, and true offline mode.
Festivals & Events
Concession management, vouchers, auto revenue splits, and true offline mode.
Festivals & Events
Concession management, vouchers, auto revenue splits, and true offline mode.
Built on the strongest foundations
Real humans.
Real service.
Undivided attention, 24/7.
We choose our technology partners with reliability in mind and all our tech is built by our team of full-time UK-based developers.
We choose our technology partners with reliability in mind and all our tech is built by our team of full-time UK-based developers.
We choose our technology partners with reliability in mind and all our tech is built by our team of full-time UK-based developers.
Our Technology Partners
Our Technology Partners
Our Technology Partners
The result? A single, fully integrated system that just works.
The result? A single, fully integrated system that just works.
The result? A single, fully integrated system that just works.
Hear what this feels like in the real world.
One of the things that really attracted us to Dines was the Offline Mode
A number of merchants claim to have it, but we find that the Dines system is really robust. On a site as big as this, you cannot rely on the network all of the time, so it's great to have that reliance.
Mark Currie
Director of Venue at Royal Highland Centre and Royal Highland Show
One of the things that really attracted us to Dines was the Offline Mode
A number of merchants claim to have it, but we find that the Dines system is really robust. On a site as big as this, you cannot rely on the network all of the time, so it's great to have that reliance.
Mark Currie
Director of Venue at Royal Highland Centre and Royal Highland Show
One of the things that really attracted us to Dines was the Offline Mode
A number of merchants claim to have it, but we find that the Dines system is really robust. On a site as big as this, you cannot rely on the network all of the time, so it's great to have that reliance.
Mark Currie
Director of Venue at Royal Highland Centre and Royal Highland Show
New-age innovation
where it matters most.
You don't need "flashy". You need clever. Here's a taste of the tech we're leading with:
You don't need "flashy". You need clever. Here's a taste of the tech we're leading with:
You don't need "flashy". You need clever. Here's a taste of the tech we're leading with:
Adaptive Offline Mode
Your POS keeps working. Always. No drama, no lost sales. Flips in 9 seconds.
Adaptive Offline Mode
Your POS keeps working. Always. No drama, no lost sales. Flips in 9 seconds.
Adaptive Offline Mode
Your POS keeps working. Always. No drama, no lost sales. Flips in 9 seconds.
Allergy Alerts
Front-of-house, kitchen, and even table-wide—everyone’s in the loop, instantly.
Allergy Alerts
Front-of-house, kitchen, and even table-wide—everyone’s in the loop, instantly.
Allergy Alerts
Front-of-house, kitchen, and even table-wide—everyone’s in the loop, instantly.
Smart Coursing & Printing
No chaos in the kitchen. Just tickets printing in the perfect format, exactly where and when they are needed.
Smart Coursing & Printing
No chaos in the kitchen. Just tickets printing in the perfect format, exactly where and when they are needed.
Smart Coursing & Printing
No chaos in the kitchen. Just tickets printing in the perfect format, exactly where and when they are needed.
Automated Revenue Splits
Perfect for festivals. No spreadsheets. No disputes. Just instant clarity.
Automated Revenue Splits
Perfect for festivals. No spreadsheets. No disputes. Just instant clarity.
Automated Revenue Splits
Perfect for festivals. No spreadsheets. No disputes. Just instant clarity.
Let's Talk Tech
These are just the highlights. The system runs deep—and it's getting deeper every month.
Quick response.
If you’re ready to create and collaborate, we’d love to hear from you.
Clear next steps.
After the consultation, we’ll provide you with a detailed plan and timeline.
Partnerships Lead
at Dines
Paddy Davies
Let's Talk Tech
These are just the highlights. The system runs deep—and it's getting deeper every month.
Quick response.
If you’re ready to create and collaborate, we’d love to hear from you.
Clear next steps.
After the consultation, we’ll provide you with a detailed plan and timeline.
Partnerships Lead
at Dines
Paddy Davies
Let's Talk Tech
These are just the highlights. The system runs deep—and it's getting deeper every month.
Quick response.
If you’re ready to create and collaborate, we’d love to hear from you.
Clear next steps.
After the consultation, we’ll provide you with a detailed plan and timeline.
Partnerships Lead
at Dines
Paddy Davies