Back on your feet fast - switch your POS to Dines within 24 to 48 hours

If your current provider has gone offline or gone under, we can get you trading again quickly, with real people ready to help at any hour.

Back on your feet fast - switch your POS to Dines within 24 to 48 hours

If your current provider has gone offline or gone under, we can get you trading again quickly, with real people ready to help at any hour.

Back on your feet fast - switch your POS to Dines within 24 to 48 hours

If your current provider has gone offline or gone under, we can get you trading again quickly, with real people ready to help at any hour.

Call the emergency switch team

Request a rapid callback

When things stop working, we start helping

When things stop working, we start helping.

Has your POS failed mid-service? Are support lines down and your team stuck? We understand how stressful it feels when systems fail. Our team moves quickly to get you back up and trading. That’s what we mean when we say serving those who serve

Fair pricing, never exploitative

Flexible plans with no long-term tie-ins

Built by hospitality for hospitality

UK support that answers fast

What to expect from Dines

Real humans who pick up the phone

You speak to people who understand hospitality. No scripts, no bots, just support from a team that knows what service pressure feels like.

Technology made for food and drink

Table plans, coursing, modifiers and connected payments are all standard.

A system which will delight your team

iOS-based tills, mobile ordering when needed, and live reporting that helps managers make quick calls.

Everything you need to run service smoothly

Stock, staff tools, time and attendance, KDS and printing are all built in.

Stay resilient, even without internet

Trade confidently with built-in offline support that keeps payments flowing.

Built on the strongest foundations

We choose our technology partners with reliability in mind and all our tech is built by our team of full-time UK-based developers.

How the emergency switchover works...

0 to 1 hour – Triage and planning

We assess your sites, menus, printers, payments and network. You’ll get a clear checklist and a named switch lead.

Hours 1 to 6 – Build and configure

We create your account, import menus, set up printers, payments and test the order-to-receipt flow.

Choose your path

We’ll recommend the right approach for your setup.

Up to 24 hours – Quick-Start 24

Ideal for single-site venues. We go live remotely using existing iPads where possible or courier new hardware. Training covers daily routines and reporting.

Up to 48 hours – Priority 48

For larger or multi-site groups. We handle hardware shipping, setup and full training, then shadow your first service.

Aftercare

24/7 support from the same people who built your setup, plus continuous help through your first week.

… and what we need to move quickly.

Menu and pricing details

Your service style (table, counter or event)

Printer and network info or request ready-to-run kits

VAT rules and service charge details

Staff list for user setup

Payment onboarding info

The Dines toolkit you'll be switching to

Hospitality POS

Built for speed. Smart coursing, table plans, and modifiers handled in a single tap.

Order Management

Advanced KDS, printing and prep stations built for the busiest kitchens and bars,

Integrated Payments

Tap, chip, or mobile; lightning‑fast settlements with crystal‑clear fees.

Stock & Purchasing

Live counts and auto‑POs keep margins lean and fridges perfectly stocked.

Time & Attendance

Quick, reliable shift tracking on POS or kiosk and real‑time labour cost reporting.

Advanced Reporting

Custom dashboards turn millions of data points into instant, profitable decisions.

Mobile Ordering

Browse menus, order, and pay the bill in seconds. Faster service, happier customers.

No predatory pricing, no tie-ins.

No predatory pricing. No tie-ins.

You’ll pay our standard transparent rates on a flexible monthly plan. Once things settle, we’ll review usage together and recommend the most cost-effective setup.

Rapid build and go-live

Training for your core team

24/7 support

Updates and security

Choose your path...

Quick-start 24

Remote setup using your existing hardware. Perfect for single sites or simple menus to be up and running quickly.

Priority 48

Includes hardware shipping, training and first service support. Perfect for multi-site or complex builds.

Not sure which fits? Call us and we’ll recommend the right one for your setup.

Call us

What is a POS terminal?

A POS terminal is the device used to take card and contactless payments. It connects to your POS so orders and payments stay synced.

What is a POS system in hospitality?

A POS system is the software and hardware that helps venues take orders, process payments, and manage day-to-day operations. It replaces old tills with a single connected system.

What is the best POS system for hospitality?

The best POS system is the one that fits the way your venue runs. Look for a system that helps teams move faster, keeps service consistent, and connects ordering, payments and reporting in one place.

What are the different types of POS systems?

The common types are mobile POS, traditional terminal POS, tablet or iPad POS, and cloud-based POS.

How much does a POS system cost in the UK?

Costs vary depending on hardware, software features and the size of your venue. Most modern systems use a monthly subscription paired with hardware costs. Dines does not charge a monthly subscription, so you only pay when you are trading.

Is there a free POS system?

Some providers offer free versions with limited features. Most growing venues choose paid options for reliability, reporting and integrated payments.

Can I use my phone as a POS terminal?

Yes. With the right app, a smartphone can take orders or process payments, though venues often prefer tablets or dedicated devices for speed and durability.

What do restaurants use for payments?

Most restaurants use a payment terminal connected to their POS. This lets staff take card, contactless, mobile wallet and online payments in one place.

How to take card payments for free in the UK?

Some options remove monthly fees but charge per transaction. Fully free card processing does not exist, but low-cost options can work for smaller venues.

Who offers the best payment processing solutions?

The best option depends on your transaction volume, service style and existing systems. Look for transparent fees and fast settlement.

What is the best cashless payment system for festivals?

Events often use mobile payment terminals, QR ordering, or preloaded wristbands. The best choice depends on crowd size, site layout and service speed.

How do I take payments at an event?

A mobile payment terminal or QR ordering setup keeps queues short and reduces the need for power or cabling.

What is a POS terminal?

A POS terminal is the device used to take card and contactless payments. It connects to your POS so orders and payments stay synced.

What is a POS system in hospitality?

A POS system is the software and hardware that helps venues take orders, process payments, and manage day-to-day operations. It replaces old tills with a single connected system.

What is the best POS system for hospitality?

The best POS system is the one that fits the way your venue runs. Look for a system that helps teams move faster, keeps service consistent, and connects ordering, payments and reporting in one place.

What are the different types of POS systems?

The common types are mobile POS, traditional terminal POS, tablet or iPad POS, and cloud-based POS.

How much does a POS system cost in the UK?

Is there a free POS system?

Some providers offer free versions with limited features. Most growing venues choose paid options for reliability, reporting and integrated payments.

Can I use my phone as a POS terminal?

Yes. With the right app, a smartphone can take orders or process payments, though venues often prefer tablets or dedicated devices for speed and durability.

What do restaurants use for payments?

Most restaurants use a payment terminal connected to their POS. This lets staff take card, contactless, mobile wallet and online payments in one place.

How to take card payments for free in the UK?

Some options remove monthly fees but charge per transaction. Fully free card processing does not exist, but low-cost options can work for smaller venues.

Who offers the best payment processing solutions?

The best option depends on your transaction volume, service style and existing systems. Look for transparent fees and fast settlement.

What is the best cashless payment system for festivals?

Events often use mobile payment terminals, QR ordering, or preloaded wristbands. The best choice depends on crowd size, site layout and service speed.

How do I take payments at an event?

A mobile payment terminal or QR ordering setup keeps queues short and reduces the need for power or cabling.

What is a POS terminal?

A POS terminal is the device used to take card and contactless payments. It connects to your POS so orders and payments stay synced.

What is a POS system in hospitality?

A POS system is the software and hardware that helps venues take orders, process payments, and manage day-to-day operations. It replaces old tills with a single connected system.

What is the best POS system for hospitality?

The best POS system is the one that fits the way your venue runs. Look for a system that helps teams move faster, keeps service consistent, and connects ordering, payments and reporting in one place.

What are the different types of POS systems?

The common types are mobile POS, traditional terminal POS, tablet or iPad POS, and cloud-based POS.

How much does a POS system cost in the UK?

Is there a free POS system?

Some providers offer free versions with limited features. Most growing venues choose paid options for reliability, reporting and integrated payments.

Can I use my phone as a POS terminal?

Yes. With the right app, a smartphone can take orders or process payments, though venues often prefer tablets or dedicated devices for speed and durability.

What do restaurants use for payments?

Most restaurants use a payment terminal connected to their POS. This lets staff take card, contactless, mobile wallet and online payments in one place.

How to take card payments for free in the UK?

Some options remove monthly fees but charge per transaction. Fully free card processing does not exist, but low-cost options can work for smaller venues.

Who offers the best payment processing solutions?

The best option depends on your transaction volume, service style and existing systems. Look for transparent fees and fast settlement.

What is the best cashless payment system for festivals?

Events often use mobile payment terminals, QR ordering, or preloaded wristbands. The best choice depends on crowd size, site layout and service speed.

How do I take payments at an event?

A mobile payment terminal or QR ordering setup keeps queues short and reduces the need for power or cabling.

Get your service back tonight.

Call 020 3858 8777 or request a 15-minute call-back from our emergency team.

Request call-back