Back on your feet fast - switch your POS to Dines within 24 to 48 hours
If your current provider has gone offline or gone under, we can get you trading again quickly, with real people ready to help at any hour.
Back on your feet fast - switch your POS to Dines within 24 to 48 hours
If your current provider has gone offline or gone under, we can get you trading again quickly, with real people ready to help at any hour.
Back on your feet fast - switch your POS to Dines within 24 to 48 hours
If your current provider has gone offline or gone under, we can get you trading again quickly, with real people ready to help at any hour.
When things stop working, we start helping
When things stop working, we start helping.
Has your POS failed mid-service? Are support lines down and your team stuck? We understand how stressful it feels when systems fail. Our team moves quickly to get you back up and trading. That’s what we mean when we say serving those who serve
Has your POS failed mid-service? Are support lines down and your team stuck? We understand how stressful it feels when systems fail. Our team moves quickly to get you back up and trading. That’s what we mean when we say serving those who serve
Has your POS failed mid-service? Are support lines down and your team stuck? We understand how stressful it feels when systems fail. Our team moves quickly to get you back up and trading. That’s what we mean when we say serving those who serve
Fair pricing, never exploitative
Fair pricing, never exploitative
Fair pricing, never exploitative
Flexible plans with no long-term tie-ins
Flexible plans with no long-term tie-ins
Flexible plans with no long-term tie-ins
Built by hospitality for hospitality
Built by hospitality for hospitality
Built by hospitality for hospitality
UK support that answers fast
UK support that answers fast
UK support that answers fast
What to expect from Dines
What to expect from Dines
Real humans who pick up the phone
You speak to people who understand hospitality. No scripts, no bots, just support from a team that knows what service pressure feels like.
Real humans who pick up the phone
You speak to people who understand hospitality. No scripts, no bots, just support from a team that knows what service pressure feels like.
Real humans who pick up the phone
You speak to people who understand hospitality. No scripts, no bots, just support from a team that knows what service pressure feels like.
Technology made for food and drink
Table plans, coursing, modifiers and connected payments are all standard.
Technology made for food and drink
Table plans, coursing, modifiers and connected payments are all standard.
Technology made for food and drink
Table plans, coursing, modifiers and connected payments are all standard.
A system which will delight your team
iOS-based tills, mobile ordering when needed, and live reporting that helps managers make quick calls.
A system which will delight your team
iOS-based tills, mobile ordering when needed, and live reporting that helps managers make quick calls.
A system which will delight your team
iOS-based tills, mobile ordering when needed, and live reporting that helps managers make quick calls.
Everything you need to run service smoothly
Stock, staff tools, time and attendance, KDS and printing are all built in.
Everything you need to run service smoothly
Stock, staff tools, time and attendance, KDS and printing are all built in.
Everything you need to run service smoothly
Stock, staff tools, time and attendance, KDS and printing are all built in.
Stay resilient, even without internet
Trade confidently with built-in offline support that keeps payments flowing.
Stay resilient, even without internet
Trade confidently with built-in offline support that keeps payments flowing.
Stay resilient, even without internet
Trade confidently with built-in offline support that keeps payments flowing.
Built on the strongest foundations
We choose our technology partners with reliability in mind and all our tech is built by our team of full-time UK-based developers.
Built on the strongest foundations
We choose our technology partners with reliability in mind and all our tech is built by our team of full-time UK-based developers.
Built on the strongest foundations
We choose our technology partners with reliability in mind and all our tech is built by our team of full-time UK-based developers.
How the emergency switchover works...
0 to 1 hour – Triage and planning
We assess your sites, menus, printers, payments and network. You’ll get a clear checklist and a named switch lead.
0 to 1 hour – Triage and planning
We assess your sites, menus, printers, payments and network. You’ll get a clear checklist and a named switch lead.
0 to 1 hour – Triage and planning
We assess your sites, menus, printers, payments and network. You’ll get a clear checklist and a named switch lead.
Hours 1 to 6 – Build and configure
We create your account, import menus, set up printers, payments and test the order-to-receipt flow.
Hours 1 to 6 – Build and configure
We create your account, import menus, set up printers, payments and test the order-to-receipt flow.
Hours 1 to 6 – Build and configure
We create your account, import menus, set up printers, payments and test the order-to-receipt flow.
Choose your path
We’ll recommend the right approach for your setup.
Choose your path
We’ll recommend the right approach for your setup.
Choose your path
We’ll recommend the right approach for your setup.
Up to 24 hours – Quick-Start 24
Ideal for single-site venues. We go live remotely using existing iPads where possible or courier new hardware. Training covers daily routines and reporting.
Up to 24 hours – Quick-Start 24
Ideal for single-site venues. We go live remotely using existing iPads where possible or courier new hardware. Training covers daily routines and reporting.
Up to 24 hours – Quick-Start 24
Ideal for single-site venues. We go live remotely using existing iPads where possible or courier new hardware. Training covers daily routines and reporting.
Up to 48 hours – Priority 48
For larger or multi-site groups. We handle hardware shipping, setup and full training, then shadow your first service.
Up to 48 hours – Priority 48
For larger or multi-site groups. We handle hardware shipping, setup and full training, then shadow your first service.
Up to 48 hours – Priority 48
For larger or multi-site groups. We handle hardware shipping, setup and full training, then shadow your first service.
Aftercare
24/7 support from the same people who built your setup, plus continuous help through your first week.
Aftercare
24/7 support from the same people who built your setup, plus continuous help through your first week.
Aftercare
24/7 support from the same people who built your setup, plus continuous help through your first week.
… and what we need to move quickly.
Menu and pricing details
Menu and pricing details
Menu and pricing details
Your service style (table, counter or event)
Your service style (table, counter or event)
Your service style (table, counter or event)
Printer and network info or request ready-to-run kits
Printer and network info or request ready-to-run kits
Printer and network info or request ready-to-run kits
VAT rules and service charge details
VAT rules and service charge details
VAT rules and service charge details
Staff list for user setup
Staff list for user setup
Staff list for user setup
Payment onboarding info
Payment onboarding info
Payment onboarding info
The Dines toolkit you'll be switching to
The Dines toolkit you'll be switching to
Hospitality POS
Built for speed. Smart coursing, table plans, and modifiers handled in a single tap.
Hospitality POS
Built for speed. Smart coursing, table plans, and modifiers handled in a single tap.
Hospitality POS
Built for speed. Smart coursing, table plans, and modifiers handled in a single tap.
Order Management
Advanced KDS, printing and prep stations built for the busiest kitchens and bars,
Order Management
Advanced KDS, printing and prep stations built for the busiest kitchens and bars,
Order Management
Advanced KDS, printing and prep stations built for the busiest kitchens and bars,
Integrated Payments
Tap, chip, or mobile; lightning‑fast settlements with crystal‑clear fees.
Integrated Payments
Tap, chip, or mobile; lightning‑fast settlements with crystal‑clear fees.
Integrated Payments
Tap, chip, or mobile; lightning‑fast settlements with crystal‑clear fees.
Stock & Purchasing
Live counts and auto‑POs keep margins lean and fridges perfectly stocked.
Stock & Purchasing
Live counts and auto‑POs keep margins lean and fridges perfectly stocked.
Stock & Purchasing
Live counts and auto‑POs keep margins lean and fridges perfectly stocked.
Time & Attendance
Quick, reliable shift tracking on POS or kiosk and real‑time labour cost reporting.
Time & Attendance
Quick, reliable shift tracking on POS or kiosk and real‑time labour cost reporting.
Time & Attendance
Quick, reliable shift tracking on POS or kiosk and real‑time labour cost reporting.
Advanced Reporting
Custom dashboards turn millions of data points into instant, profitable decisions.
Advanced Reporting
Custom dashboards turn millions of data points into instant, profitable decisions.
Advanced Reporting
Custom dashboards turn millions of data points into instant, profitable decisions.
Mobile Ordering
Browse menus, order, and pay the bill in seconds. Faster service, happier customers.
Mobile Ordering
Browse menus, order, and pay the bill in seconds. Faster service, happier customers.
Mobile Ordering
Browse menus, order, and pay the bill in seconds. Faster service, happier customers.
No predatory pricing, no tie-ins.
No predatory pricing. No tie-ins.
You’ll pay our standard transparent rates on a flexible monthly plan. Once things settle, we’ll review usage together and recommend the most cost-effective setup.
You’ll pay our standard transparent rates on a flexible monthly plan. Once things settle, we’ll review usage together and recommend the most cost-effective setup.
You’ll pay our standard transparent rates on a flexible monthly plan. Once things settle, we’ll review usage together and recommend the most cost-effective setup.
Rapid build and go-live
Rapid build and go-live
Rapid build and go-live
Training for your core team
Training for your core team
Training for your core team
24/7 support
24/7 support
24/7 support
Updates and security
Updates and security
Updates and security
Choose your path...
Choose your path...
Quick-start 24
Remote setup using your existing hardware. Perfect for single sites or simple menus to be up and running quickly.
Quick-start 24
Remote setup using your existing hardware. Perfect for single sites or simple menus to be up and running quickly.
Quick-start 24
Remote setup using your existing hardware. Perfect for single sites or simple menus to be up and running quickly.
Priority 48
Includes hardware shipping, training and first service support. Perfect for multi-site or complex builds.
Priority 48
Includes hardware shipping, training and first service support. Perfect for multi-site or complex builds.
Priority 48
Includes hardware shipping, training and first service support. Perfect for multi-site or complex builds.
A POS terminal is the device used to take card and contactless payments. It connects to your POS so orders and payments stay synced.
A POS system is the software and hardware that helps venues take orders, process payments, and manage day-to-day operations. It replaces old tills with a single connected system.
The best POS system is the one that fits the way your venue runs. Look for a system that helps teams move faster, keeps service consistent, and connects ordering, payments and reporting in one place.
The common types are mobile POS, traditional terminal POS, tablet or iPad POS, and cloud-based POS.
Costs vary depending on hardware, software features and the size of your venue. Most modern systems use a monthly subscription paired with hardware costs. Dines does not charge a monthly subscription, so you only pay when you are trading.
Some providers offer free versions with limited features. Most growing venues choose paid options for reliability, reporting and integrated payments.
Yes. With the right app, a smartphone can take orders or process payments, though venues often prefer tablets or dedicated devices for speed and durability.
Most restaurants use a payment terminal connected to their POS. This lets staff take card, contactless, mobile wallet and online payments in one place.
Some options remove monthly fees but charge per transaction. Fully free card processing does not exist, but low-cost options can work for smaller venues.
The best option depends on your transaction volume, service style and existing systems. Look for transparent fees and fast settlement.
Events often use mobile payment terminals, QR ordering, or preloaded wristbands. The best choice depends on crowd size, site layout and service speed.
A mobile payment terminal or QR ordering setup keeps queues short and reduces the need for power or cabling.
A POS terminal is the device used to take card and contactless payments. It connects to your POS so orders and payments stay synced.
A POS system is the software and hardware that helps venues take orders, process payments, and manage day-to-day operations. It replaces old tills with a single connected system.
The best POS system is the one that fits the way your venue runs. Look for a system that helps teams move faster, keeps service consistent, and connects ordering, payments and reporting in one place.
The common types are mobile POS, traditional terminal POS, tablet or iPad POS, and cloud-based POS.
Costs vary depending on hardware, software features and the size of your venue. Most modern systems use a monthly subscription paired with hardware costs. Dines does not charge a monthly subscription, so you only pay when you are trading.
Some providers offer free versions with limited features. Most growing venues choose paid options for reliability, reporting and integrated payments.
Yes. With the right app, a smartphone can take orders or process payments, though venues often prefer tablets or dedicated devices for speed and durability.
Most restaurants use a payment terminal connected to their POS. This lets staff take card, contactless, mobile wallet and online payments in one place.
Some options remove monthly fees but charge per transaction. Fully free card processing does not exist, but low-cost options can work for smaller venues.
The best option depends on your transaction volume, service style and existing systems. Look for transparent fees and fast settlement.
Events often use mobile payment terminals, QR ordering, or preloaded wristbands. The best choice depends on crowd size, site layout and service speed.
A mobile payment terminal or QR ordering setup keeps queues short and reduces the need for power or cabling.
A POS terminal is the device used to take card and contactless payments. It connects to your POS so orders and payments stay synced.
A POS system is the software and hardware that helps venues take orders, process payments, and manage day-to-day operations. It replaces old tills with a single connected system.
The best POS system is the one that fits the way your venue runs. Look for a system that helps teams move faster, keeps service consistent, and connects ordering, payments and reporting in one place.
The common types are mobile POS, traditional terminal POS, tablet or iPad POS, and cloud-based POS.
Costs vary depending on hardware, software features and the size of your venue. Most modern systems use a monthly subscription paired with hardware costs. Dines does not charge a monthly subscription, so you only pay when you are trading.
Some providers offer free versions with limited features. Most growing venues choose paid options for reliability, reporting and integrated payments.
Yes. With the right app, a smartphone can take orders or process payments, though venues often prefer tablets or dedicated devices for speed and durability.
Most restaurants use a payment terminal connected to their POS. This lets staff take card, contactless, mobile wallet and online payments in one place.
Some options remove monthly fees but charge per transaction. Fully free card processing does not exist, but low-cost options can work for smaller venues.
The best option depends on your transaction volume, service style and existing systems. Look for transparent fees and fast settlement.
Events often use mobile payment terminals, QR ordering, or preloaded wristbands. The best choice depends on crowd size, site layout and service speed.
A mobile payment terminal or QR ordering setup keeps queues short and reduces the need for power or cabling.