Trusted by the UK’s leading festivals to deliver fast, reliable payments—online or offline—so you never miss a sale, even in the busiest moments.
Events and festivals rely on smooth operations, and robust payments are critical to their success. On-site, particularly in remote or greenfield locations, payment reliability can determine whether an event thrives or falters. Here’s why robust payment solutions are essential for event operators.
Festivals and events present unique challenges for payment systems. Unlike permanent venues, events often take place on greenfield sites—undeveloped land without established infrastructure. These temporary setups are usually located in remote areas, making internet connectivity unreliable.
Without a stable network, payments can become slow, or worse, fail altogether. This can frustrate attendees, delay transactions, and cause disputes with vendors. When you have thousands of visitors all trying to make purchases at peak times, your system needs to be fast and reliable.
Dines recognises these specific challenges. That's why partnering with a payments provider that understands the demands of events is essential. Payment failures don't just inconvenience: they affect your bottom line. If a system can't process transactions quickly and securely, vendors lose sales, and customers leave dissatisfied.
Choosing a provider with a focus on events is non-negotiable. Dines partners with Stripe to ensure the best service at festivals. Stripe offers industry-leading uptime, world-class fraud protection, and dispute management tools that put event organisers at ease. When payments run smoothly, vendors can focus on what matters most—providing a great experience.
Stripe’s reliability means fewer missed payments during high-traffic peaks. This makes it an ideal partner for events where transactions come in bursts, and payment systems must handle them without a hitch. For event organisers, this translates into peace of mind, knowing the system will stand up to the busiest days without collapsing.
Events can't afford to lose revenue due to network issues. That’s why Dines provides offline payment capabilities. Our automatic offline mode ensures that transactions continue, even when connectivity falters. This way, payments are processed in real-time once the connection is restored.
The switch happens seamlessly, without slowing down the queue. Attendees enjoy fast, hassle-free transactions, even in areas with poor reception. This system is fully PCI compliant, and sensitive personal data is never stored—keeping you secure while maintaining operations.
By offering this failover option, Dines ensures sales aren't missed due to connectivity failures. Vendors can continue selling without interruptions, and event organisers avoid potential revenue loss. Offline payments give you the assurance that your event will continue to run smoothly, no matter the circumstances.
Speed is everything when you're managing large crowds. Slow transactions mean longer queues, frustrated customers, and lost sales opportunities. During peak times at a festival, every second counts. If you can't process payments quickly, you risk losing valuable revenue from captive audiences.
Dines ensures every transaction is completed in minimal taps. Quick, reliable payments keep queues moving and attendees satisfied. The focus is on simplicity: fewer steps for attendees and faster results for vendors. The quicker you can serve your guests, the more satisfied they are, and the more they’ll spend. Dines makes it easy for traders to handle high volumes of customers, even during the busiest times.
Visiting traders may want to use their existing POS from a brick and mortar site, however, they often forget to update the sale location. Payment location confusion can lead to disputes and delays. Often, businesses mistakenly link their payment systems to other locations, leading to issues when transactions don’t match the event’s location. This misalignment confuses both vendors and customers, adding unnecessary stress to operations.
Dines eliminates this problem by ensuring every payment reflects the event's actual location. This reduces disputes, speeds up transactions, and allows vendors to focus on delivering great service rather than resolving errors. Traders appreciate the streamlined approach, which cuts down on issues and builds trust with customers.
Festivals and events involve multiple vendors, each handling payments differently. Having a unified payment solution across all traders simplifies the process for organisers and vendors alike. With Dines, all traders operate under a single payment system, ensuring consistency, ease of use, and real-time insights across the entire event.
This unified approach doesn’t just simplify things for vendors—it also helps event organisers manage finances more effectively. From a single dashboard, you can monitor transactions, track performance, and see where improvements are needed. The result is a more efficient event that maximises revenue potential.
Even the best systems need support, and that’s why Dines can offer on-site assistance for events. Our team provides real-time help to resolve any issues quickly, ensuring that payments continue to run smoothly throughout the event. Whether it’s troubleshooting hardware or ensuring seamless connectivity, Dines’ support gives vendors and organisers peace of mind.
Having a dedicated team on the ground makes a huge difference. If issues arise, they’re solved before they become problems, keeping things running smoothly. This level of support is invaluable in high-pressure environments, where every second of downtime can mean lost revenue.
Robust payments aren’t just a convenience—they’re a crucial part of your event’s operation. With Dines, you’re investing in a solution that keeps payments flowing, helps your traders thrive, and makes your event memorable for the right reasons. Reliable payments mean successful events. Let Dines handle the complexities, so you can focus on executing your vision for the event.