Don’t Let Trader Compliance Issues Derail Your Event
Empower your traders, protect your event, and eliminate compliance worries. Unlock the peace of mind you deserve.
Simplifying the Path to Success for Event Organisers and Traders Alike
As an event organiser, ensuring that every trader is compliant and ready to perform can be a daunting task. With complex regulations, liability concerns, and the risk of disputes, the pressure can feel overwhelming.
But what if there was a way to make POS onboarding and financial compliance effortless? With Dines, you can transform your approach and empower traders while safeguarding your event’s reputation.
Beware Of Being The Merchant Of Record
The weight of liability can be a heavy burden for event organisers. With Dines, you’re no longer the merchant of record. You can shift the responsibility for payment disputes and customer grievances directly to the traders.
This model enhances compliance, ensuring each transaction reflects the individual trader’s details, minimising your risk and protecting your event from potential legal complications.
Rigorous Vetting for Peace of Mind
Every trader is required to have their own Dines account, complete with rigorous Know Your Customer (KYC) and anti-money laundering checks. Through our partnership with Stripe, we ensure that all participants are thoroughly vetted.
This process not only enhances the overall security of your event but also fosters trust among all stakeholders, holding traders accountable for their operations.
Accurate Menu Setup for Success
The quality of your event’s data relies on the accuracy of each trader’s menu setup. We prioritise this by engaging traders in plenty of time before the event, offering webinars and one-on-one support.
This proactive approach ensures that traders not only understand how to use the Dines platform but also how to maximise its benefits, leading to improved performance and profitability.
Give Traders the Confidence of an Intuitive System
Dines offers an intuitive platform that allows traders to resolve issues independently, reducing the need for technical support. With a user-friendly interface, even those with minimal technical expertise can navigate the system with ease.
Plus, with rapid WhatsApp support averaging response times of less than 40 seconds, help is always just a message away, ensuring traders feel supported and confident.
Building Relationships Through Training
Our webinars create opportunities for traders to connect with the Dines team, building familiarity and trust. We provide free educational resources that empower traders with the knowledge needed to succeed, covering everything from offline payment processing to advanced reporting features. This support builds confidence and competence among traders, leading to smoother operations on event day.
Empowering Your Ops Staff
We believe that knowledge is power. Dines collaborates closely with your operations and finance teams, providing training on how to effectively use dashboards and analytics tools. By focusing on data-driven decision-making, your staff can track metrics and revenues, enhancing overall event efficiency and profitability.
Simplifying VAT Compliance
Navigating VAT regulations can be complex, but Dines makes sure that each trader operates under their correct VAT status. This tailored approach minimises complications, stopping traders from incorrectly charging VAT and ensuring smooth operations without compliance issues.
Minimise Disputes with Accurate Statements
In today’s world, consumers are quick to dispute charges they don’t recognise. Dines addresses this by providing accurate location information on transaction statements, helping to reduce chargeback risks. Our customised statement descriptors include real-time location data, ensuring that vendors are protected from financial headaches.
Partnering for a Successful Event
Dines isn’t just a service; we’re your partner in ensuring a smooth and compliant event. With our robust onboarding and compliance system, you can focus on delivering a fantastic experience, knowing that you have the tools and support to make it happen. Ready to streamline your trader onboarding and compliance process? Contact us today and discover how Dines can help your event thrive.