New Releases | Dines

What's new on Dines?

Dines is constantly adding new functionality to make your life easier. Below, we show how we're doing just that and provide a brief overview of new features. Browse this page to learn about our latest innovations.

Dines EPOS: Coming Soon

Soon you'll be able to take in-person payments via Cards and Cash through one, seamless platform, built using the same market-leading design language and innovative UI that lives throughout all of our products and services.

Feature spotlight: The Dines Shop

Need a new printer? Need some shiny new table stickers? The Dines Shop is the new fast, reliable, and convenient way to get everything you need to run Dines seamlessly in your venue.

June 2021: Feature Releases

Some of the main features released in June.

Venue app improvements

We've improved order management, including new icons to show what orders contain, and upgraded the iPad app layout to reduce taps and improve your team's efficiency.

Cancelling pending orders

We've seen a growing number of customers making mistakes on orders which causes extra work for your team. Now a customer can retract an order as long as your team hasn't accepted it already. Once accepted, an order cannot be retracted.

Improved promo codes

You can now decide on how a promo code is displayed with a customer message, cap/uncap the value of the discount applied, and delete promo codes you no longer need.

Generate Promo Codes

Create custom promo codes for your customers, with powerful control over when and how they are applied.

Tick Off Items When They Are Ready

Fewer mistakes make customers happier. You can now tick off items as they are prepared and instantly communicate this between team members.

Improved support capabilities

We've got your back! The Dines Customer Success team now has improved tools to provide quicker, more comprehensive support when you need it.

June 2021: Enhancements

• Improved customer's ability to report issues with an order

• Improved GDPR controls around account deletion for consumers

• Upgraded filtering options in the Inventory Management interface

• Fixed bug preventing partners with multiple venues switch between accounts

• Improved postcode validation control for Delivery service

May 2021: Feature Releases

Some of the main features released in May.

Generate Promo Codes

Create custom promo codes for your customers, with powerful control over when and how they are applied.

Tick Off Items When They Are Ready

Fewer mistakes make customers happier. You can now tick off items as they are prepared and instantly communicate this between team members.

Improved support capabilities

We've got your back! The Dines Customer Success team now has improved tools to provide quicker, more comprehensive support when you need it.

Feature spotlight: Busy Mode

As a venue operator, having too many orders can be a good problem to have but it can leave your customers and team feeling frustrated. When things are hectic and you need a little extra time to prepare orders, keep your customers informed with Busy Mode.

April 2021: Feature Releases

Some of the main features released in April.

Printed tickets just got better

By popular demand, we've updated bar, kitchen and customer ticket layouts to make customer information more prominent so your team know what to do at a glance.

Capture customer emails

You can now enable 'capture customer emails' which builds your marketing email list in a GDPR-compliant way.

Busy Mode

You can now pin a custom message to the top of your menu to let your customers know when you're busy, provide information on special offers, and much more.