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Dines - Serving those who serve

Dines Ambassador Programme T&Cs

1. About the programme

The Dines Ambassador Programme is for consultants and advisors who introduce hospitality venues to Dines. Ambassadors earn ongoing commission on the card processing and software revenues generated by clients they introduce.

2. What qualifies as a referral

A referral counts when:

  • You introduce a venue that Dines is not already in conversation with.
  • The referral leads to a signed agreement and the client processes transactions through Dines.
  • If more than one partner refers the same venue, recognition is shared fairly.

3. Commission

Ambassadors earn tiered commission on card processing revenue:

  • 5% base rate.
  • 6% after introducing 3 clients in a single year.
  • 7% after introducing 5 clients in a single year.

Commission applies to revenues generated during the first 12 months of each client’s active account. Commission also applies to stock management software fees and festival trader revenues processed through Dines.

Commission is capped at £5,000 per client unless expressly waived. Commissions do not apply to hardware sales.

4. Payment timing

Commissions are paid quarterly in arrears with detailed reporting.

5. What counts as a client

A client may be a single venue, a group of venues, or an operator of events or food halls where traders use Dines.

6. Ambassador responsibilities

Ambassadors should:

  • Provide accurate information about referred venues.
  • Share introductions in good faith.
  • Keep non-public Dines information confidential.
  • Comply with all relevant laws.

Ambassadors participate as independent partners, not as Dines employees.

7. Changes to the programme

Dines may update or close the Ambassador Programme at any time. Any changes apply going forward and will not affect commissions already earned.

8. Full terms

These website T&Cs are a simplified overview. Full terms apply and may be shared on request.