Order & Pay
Order from anywhere. Collect on site.
Guests scan a QR code, browse the menu, add from multiple vendors, and pay, all from their phone. No app download, no friction.
Faster table turns
App downloads needed
Avg. basket uplift
One basket. Multiple vendors.
In a food hall, guests can order a burger from one vendor and a cocktail from another, all in a single basket with one payment. Orders route to each kitchen automatically.
- Cross-vendor basket with single checkout
- Automatic order routing per vendor
- Real-time menu availability
Table, seat, or collection. Your choice.
Guests can order to their table, a specific seat in a theatre, or choose collection. Flexible fulfilment that adapts to your venue layout.
- QR codes per table, zone, or seat
- Collection point with order-ready notifications
- Seat-level delivery for theatres and stadiums
Stay in control when demand spikes.
When the venue is packed, order throttling keeps your kitchen manageable. Set soft limits to warn customers of delays and hard limits to pause orders when capacity is full. Automatic busy-mode messaging keeps guests informed so they know what to expect.
- Soft and hard order limits per timeslot
- Automatic busy-mode messaging at configurable thresholds
- Order queue position shown to customers
Everything you need. Built in.
Scan and order
No app download. Guests scan a QR code and get a fully branded ordering experience in their browser.
Multi-vendor baskets
Guests add items from different vendors into one basket and pay once. Orders split automatically.
Order notifications
Customers track the live order status with dynamic order links.
Menu customisation
Modifiers, allergen filters, dietary tags, and item images, all built into the mobile experience.
Scheduled orders
Guests can order ahead for interval, half-time, or a specific collection slot.
Tips and service charge
Optional tipping and service charge prompts at checkout. Fully configurable by venue.
What operators say about Mobile Ordering.
Sion Warner
Theatre Supervisor & Duty Manager, Delfont Mackintosh Theatres
We can spend more time on the floor with people. Transactions go through much faster, and even in an old building like ours, if the Wi-Fi goes down we can still serve thanks to offline mode. Dines has significantly reduced the paperwork and admin we need to do, which means we can spend more time on the floor with people. Speed of service has gone up, and it's made a real difference to both the team and our patrons.
See how this works for venues like yours.
Every venue is different. Here is how Mobile Ordering adapts to yours.
See it in action.
Book a 15-minute call and we will show you how Mobile Ordering works for your venue.