Ideas, insights and news from the team behind Dines.
White papers, operating guides, press coverage and thought leadership for the people shaping food and beverage.
As seen in
This week's reads.
Case studies
Real venues, real numbers. What happened when operators switched.
3 articles
Case studies
Real venues, real numbers. What happened when operators switched.
22 Apr 2026 · 14 min read
£18m across 200 vendors. Six weeks. Zero till crashes.
Six weeks, six million visitors, two power outages. How Dines kept payments running through the busiest seasonal F&B operation in the UK.
11 Mar 2026 · 7 min read
Mercato Metropolitano: matching the bank to the penny.
"That's never happened before." Three London sites, switched in under a week. What changed in the back office, and why it stuck.
04 Mar 2026 · 9 min read
The 17-minute interval. A theatre bar's only window.
How Delfont Mackintosh used pre-orders and DinesPad handhelds to lift average interval spend by 32% across 11 West End venues — without growing the bar team.
Thought leadership
Where hospitality is going, written by the people building the systems behind it.
1 article
Thought leadership
Where hospitality is going, written by the people building the systems behind it.
How-to guides
Operator-grade playbooks. The boring fundamentals, written down properly.
1 article
How-to guides
Operator-grade playbooks. The boring fundamentals, written down properly.
White papers
Long-form, cite-able research. Free to download.
2 articles
White papers
Long-form, cite-able research. Free to download.
18 Apr 2026 · 28 page PDF
The 9-second failover: a technical white paper on hospitality resilience.
Network topology, eSIM fallback patterns, offline-first transaction handling. The technical paper behind our Boxing Day result.
28 Feb 2026 · 36 page PDF
Multi-vendor settlement: a reference architecture.
Reconciliation models, VAT edge cases, payout SLAs. A field-tested reference design for any platform settling more than 50 traders.
Awards & recognition.
Hospitality Tech Awards
Best Multi-vendor Platform of the Year
2026
The Caterer Product Excellence
Innovation in Payments & POS
2025
UK Festival Awards
Supplier of the Year
2026
Restaurant Tech Live
Best Use of AI in Hospitality
2026
Access All Areas Awards
Event Tech Provider of the Year
2025
Tech Nation Rising Stars
Top 100 UK B2B SaaS Companies
2024
What the press are saying about Dines.
How a Hyde Park food stall became a payments testbed for the country's biggest seasonal market.
Telegraph Business profiled the Winter Wonderland operation and its £18m transaction take, calling it 'a working blueprint for any large-scale multi-vendor event.'
Read on telegraph.co.ukDines lands £14m Series B to take its hospitality OS into Europe.
The Caterer broke the funding round, with quotes from CEO Dom Kowalski on plans to expand into the German and Dutch festival markets in 2027.
Read on thecaterer.comThe voice-led POS: how Tilly is changing what duty managers ask for.
Restaurant Online's deep-dive on conversational AI in hospitality, with operator interviews from three Dines venues across the UK.
Read on restaurantonline.co.ukHow can we help?
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