Mercato Metropolitano runs three of the busiest food halls in London. Before Dines, settlement took until Wednesday — and rarely matched the bank to the penny.
01 — A clean rip-and-replaceWhy phased rollout was the wrong answer.
Phased rollouts are usually safer. Not here. Two payment systems running side by side meant two reconciliation pipelines and twice the disputes. We swapped the lot in a week.