Mobile Ordering for Theatres
Order from your seat. Collect at the bar.
Customers scan a QR code in their programme or on their seat, order interval drinks before the curtain falls, and collect in seconds. No queue.
Book a demoThe problem
Half the audience does not bother queuing at the bar.
The interval is too short and the queue is too long. Most theatregoers give up before they even try. Mobile ordering captures the sales you are currently losing to inconvenience.
Order from your seat before the curtain falls.
QR codes on seats or in programmes let audience members browse the bar menu and pay without leaving their row. When the interval arrives, their order is already prepared and waiting at their chosen bar.
- Seat-based QR codes for in-auditorium ordering
- Show-aware timing opens ordering at the right moment
- Customers choose their collection bar at checkout
Stagger collection. Avoid the crush.
Assign collection slots across different bars to spread the interval rush. Customers know exactly where and when to collect. No more everyone arriving at the lobby bar at once.
- Collection slots staggered across bars
- Interval reminders prompt customers to place orders early
- Order throttling caps volume per bar to keep queues manageable
Key features
Built for the way theatres actually work.
Seat-Based QR
QR codes on seats or in programmes let customers order without leaving their row.
Show-Aware Timing
The ordering window opens automatically based on the show schedule and interval time.
Collection Slots
Stagger collection times across bars to prevent a rush at a single collection point.
Interval Reminders
Push notification five minutes before the interval reminding customers to place their order.
Merchandise Add-Ons
Offer programmes, cast recordings, and merchandise alongside drinks in the same checkout.
Order throttling
Control how many interval orders each bar accepts per timeslot. Prevents the kitchen from being overwhelmed during the rush.
Increase in interval revenue
Of orders placed before interval starts
Average collection time
“We can spend more time on the floor with people. Speed of service has gone up, and it's made a real difference to both the team and our patrons.”
Sion Warner
Theatre Supervisor, Delfont Mackintosh Theatres
Explore the platform
More products for theatres.
See Mobile Ordering in action for your theatre.
Book a 30-minute call and we will show you exactly how Mobile Ordering works for theatres.
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